Civic Technology Platform

UrbanMind

Smart Civic Issue Reporting & Resolution

Empowering citizens to report infrastructure problems, enabling municipalities to manage them efficiently, and connecting contractors to resolve issues transparently—all with accountability and rewards.

Download APK View on GitHub
3 User Roles
Real-time Notifications
Points Reward System
The Problem & Solution

About UrbanMind

Transforming civic engagement through technology

The Problem

Urban civic issues like potholes, damaged roads, garbage accumulation, and water leakage suffer from:

  • Lack of transparency in issue resolution
  • Delayed response and resolution times
  • Poor communication between citizens and authorities
  • No accountability or incentives for reporting

Our Solution

UrbanMind digitizes the entire civic issue lifecycle—from reporting to resolution—with:

  • Complete transparency throughout the process
  • Real-time tracking and status updates
  • Direct communication channels
  • Points-based reward system for valid participation
Core Capabilities

Key Features

Comprehensive tools for all stakeholders

For Citizens

  • Report issues with photos and GPS location
  • Track issue status in real-time
  • Earn reward points (+10 for reporting, +20 after resolution)
  • Receive push notifications for status updates

For Municipalities

  • View issues within jurisdiction
  • Verify and manage reported issues
  • Assign issues to contractors
  • Monitor progress and approve completion

For Contractors

  • Receive assigned work orders
  • Update work status in real-time
  • Submit resolution details and photos
  • Mark issues as completed

System Features

  • OneSignal push notifications
  • Points-based reward system
  • Cloud storage for images
  • Scalable architecture for growth
Process Flow

Application Workflow

From report to resolution—transparent and accountable

1

Citizen Reports Issue

Citizens capture and report civic issues with photos and GPS location

2

Municipality Verifies

Municipal authorities verify the issue and validate its authenticity

3

Contractor Assigned

A qualified contractor is assigned to resolve the reported issue

4

Issue Resolved

Contractor completes the work and submits resolution proof

5

Citizen Rewarded

Citizen receives reward points for successful issue resolution

See It In Action

UrbanMind – Project Demo

Watch how UrbanMind transforms civic engagement

Get Started Today

Download UrbanMind

Start making a difference in your community. Download the UrbanMind Android app and join thousands of citizens creating cleaner, safer cities.

Available for Android devices
Free to download and use
Regular updates and improvements
Download Android APK

Currently available for Android only. iOS version coming soon.

UrbanMind

Open Source Project

UrbanMind is open source and welcomes contributions from the community. View the source code, report issues, or contribute to making civic tech better.

Flutter & Node.js
MIT License
Community Driven
View on GitHub Star the Project
Meet The Team

Contributors

The talented individuals behind UrbanMind

Shashan

Team Leader

Nikhil

Developer

Vinay

Developer